Cancel My Subscription

You can cancel any time. We do not lock you in.

Steps

1. Open the Settings page in your dashboard.
2. Click the Billing tab.
3. Scroll to the bottom and click Cancel Subscription.
4. Confirm.

What Happens Next

• You keep access until the end of the current billing period.
• We stop new removal jobs but finish anything in progress.
• Your data stays in the system for 90 days in case you come back.
• After 90 days we delete your PII (see How We Protect Your PII).

Pause Instead?

If you only want a break, message support and we can pause for up to 60 days. No charges during the pause. Useful if you are between jobs or moving.

Trouble Cancelling?

If the cancel button is not working, email billing@dedatalabs.org with your account email. We will cancel manually within 24 hours.